Friday, February 21, 2014

01- What to Look for in a Good Web Hosting Company

What to Look for in a Good Web Hosting Company

What to Look for in a Good Web Hosting Company

George Orwell's Animal Farm said that all animals were equal but some were more equal than others. That phrase could easily be applied to web hosting companies. If you just look at the features on the sales page, it can be hard enough to differentiate between the different hosting plans available without having to compare between companies. Here are some things to watch out for.


This isn't unique to website hosting companies.

Full price airlines often sell more seats than there are on a plane because they know not everyone will turn up.

Mobile phone companies know that most people won't use all the minutes or texts that are allowed in their contract.

And website companies know that most of their customers won't get past installing a few Wordpress websites at most, rather than using the gigabytes of space that they could use.

You're unlikely to be told up front whether or not your chosen website host indulges in overselling but at the cheaper end of the market it's almost a given.

This doesn't usually affect you too much unless the host skimps on resources and runs them close to capacity. If that's the case, your sites are likely to be slowed down by factors outside your control and it's probably time to move companies.


Much like the road system, the internet has major and minor routes.

Generally speaking, the closer your host is to the bigger routes, the quicker your hosting will be.

And if your host is in the same country as most of your website customers, that will also result in a better experience for your visitors.

If your hosting company is on another continent, this will affect the amount of time it takes to send the relevant parts of your website to your customers. So it's worth making sure that your chosen host is located in the best possible place.

And if your site grows large enough you may even have to consider using several different hosting locations so that you can best serve your customers. Which is a nice problem to have but one that you should at least be aware of in the back of your mind.

Customer Service and Support

Websites have an annoying habit of breaking at the worst possible time. It's almost as though they have a built-in sensor to ensure this happens.

Sometimes it's something you can fix by maybe deleting an errant Wordpress plugin.

But other times it's more complicated, which is where your host's customer service comes into play.

You need this to be available around the clock.

The best customer service is usually in the form of live chat as this means you can stay on the chat until the issue is resolved.

If your site is important to you then telephone support may also be useful. If that's the case for you, it's worth finding out the details. Some hosts only have telephone support during weekday working hours. Others have round the clock phone support but it goes to a call centre who then arrange a call back if the support call is out of normal hours. And other hosts will put their support line on a premium rate telephone number, even if the call is made as a result of a fault at their end rather than yours.

It's well worth checking that kind of detail before you enter into a contract for your website hosting.

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1 comment:

  1. Thanks for giving information.
    Your Article is very useful one.
    I followed your web hosting selection tips and found a reliable web hoster, Recently i hosted my own site using this site.I never had any problem.